Our Quality Guarantee
At LINK, we are very customer focused and strive to exceed the requirements and expectations of our customers. To this end, we are ISO9001:2015 certified.
As with all Quality Management Systems (QMS), the driving force is continuous improvement whether this comes from internal discussion or from customer feedback.
In conjunction with our QMS, our Customer Relationship Management (CRM) System enables all customer contact (sales, enquires, technical support) to be monitored as a means of identifying trends which enables us to act faster in terms of any changes that may be required, e.g. scale up of a particular product.
LINK is committed to providing high quality products. As such, all key raw materials and all intermediates in addition to our final products undergo QC analysis followed by QA review prior to release.