Product Search

E-Newsletter

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don't have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

Our use of cookies

Cookies for managing your current visit

Name Typical content Expires
site_session randomly generated text
when user exits browser

Cookies for improving service

Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This is to ensure that the service is available when you want it and fast.

Name
Typical content
Expires
_utma randomly generated number
2 years
_utmb
randomly generated number
30 minutes
_utmc
randomly generated number
when the user exits the browser
_utmz
randomly generated number and information on how the site was reached (e.g. directly or via a link, organic search or paid search)
6 months

For further details on the cookies set by Google Analytics, please refer to the Google Code website.